Hi,
I've been trying to manage out inventory, going out and currently running. Because we cross sells items on multiple venues (some not supported by Sixbit), we, twice daily, run a Sold Inventory adjustment to Sixbit from the other venue's sales. This works perfectly fine in adjusting the On Hand inventory, but in no way seems to affect the Running listings, which we manually search and end as a secondary process. I assumed though that with the Option selected of "When attempting to list items with insufficient inventory: Automatically cancel the submission." would prevent Sixbit scheduled listings from going up. This doesn't appear to be the case. In fact, these prompt a "Failed" import in the inventory adjustment - though they do reduce the on Hand QTY to 0. I tried to find the Logs to be able to figure out exactly what's failing the the upload, but I am not finding my logs anywhere (and after an hour and a half of search queries, I gave up).
So, I guess I have two questions, one being, is this an error that the listings are going up, or just something that Sixbit doesn't consider once the listing is scheduled or running? Because we were considering this the fail safe to prevent double sales, but, a double sale later, we were apparently mistaken in our assumption.
The other would be is there any way to have a query I can make on the Check Listings find the listings that are Scheduled or Running that have zeroed QTY on Hand listings from the Inventory side. It doesn't appear that both sides have a lot of overlap. Even if there is a way to change the Status or another factor of the listing that I can do in conjunction with the inventory upload - unfortunately, I'm already using the Notes field - or just via a Batch change to zeroed QTY on Hand items that would make these items seachable on the Check Listings side. I would be able to isolate these items and make sure they are ended without having to search one by one. (For example, would we be able to isolate items with their status changed to Retired or another field adjusted that would provide the connection between queries on either side, Check Listings or Sell Items).
Any help specifically or maybe a method others are using to manage similar inventory syncing would be greatly appreciated. I would think, maybe incorrectly, that this is a problem that others would be having, too.
Regards,
Jeff